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Frequently Asked Questions

Helpful information about Ausgun Property Maintenance, service enquiries and arranging suitable maintenance work.

How Can We Help?

Click any question below to see the answer.

What is property maintenance?
Property maintenance covers work undertaken to help maintain, repair and care for a property. Depending on the job, this can include general repairs, painting, plaster repairs, carpentry, fittings, outdoor maintenance and other suitable property upkeep.
What types of properties can I contact Ausgun about?
You can enquire about suitable maintenance requirements for residential homes, rental properties and commercial premises.
Can landlords and property managers contact you?
Yes. Landlords and property managers can submit details about suitable maintenance or repair requirements at rental properties.
Can I send several maintenance jobs in one enquiry?
Yes. If several items need attention at the same property, provide a list of the jobs and include relevant photos where possible.
Should I send photos?
Photos can provide useful initial information about the condition of the property and help explain the maintenance issue.
Do you provide quotes?
You can request a quote by providing information about the property and work required. Additional details or an assessment may be needed depending on the job.
Which Melbourne suburbs do you service?
Service coverage can depend on location and current availability. Send your suburb with the enquiry so coverage can be confirmed.
Do you provide plumbing and electrical services?
Certain plumbing and electrical work is regulated and requires appropriately licensed tradespeople. If your job involves regulated work, identify it in your enquiry so the requirements can be considered before work proceeds.
Can I enquire about a small repair?
Yes. You can send details about suitable smaller property repairs as well as enquiries involving several maintenance items.
How do I get started?
Use the contact form to provide your name, contact details, property suburb, type of maintenance required and any useful photos.